Privacy Policy
Twisted Hobbys Inc. respects your privacy and is committed to protecting the personal information you provide through TwistedHobbys.com.
Information We Collect
We may collect information you provide when placing an order, creating an account, subscribing to emails, submitting a product review, or contacting us. This may include:
• Name
• Billing and shipping address
• Email address
• Telephone number
• Account and order information
• Messages and customer service communications
Payment information is securely processed by our payment providers. Twisted Hobbys does not normally receive or store your complete payment card number.
We may also automatically collect basic website information, such as your browser, device, Internet Protocol address, pages viewed, shopping cart activity, and general website usage.
How We Use Your Information
We may use your information to:
• Process and ship orders
• Send order confirmations and tracking updates
• Respond to questions and customer service requests
• Manage customer accounts
• Prevent fraud and unauthorized transactions
• Improve our website, products, and services
• Send promotional emails when you have subscribed
• Maintain required business and transaction records
Cookies
Our website may use cookies and similar technologies to remember your shopping cart, support checkout, maintain website security, understand website traffic, and improve your shopping experience.
You may control certain cookies through your browser or available website privacy settings. Disabling necessary cookies may prevent some website features from working properly.
Sharing Your Information
We may share information with trusted companies that help us operate our business, including:
• Payment processors
• Shipping carriers
• Website and ecommerce providers
• Email and communication services
• Analytics, security, and fraud prevention providers
These companies receive only the information reasonably necessary to provide their services.
We may also disclose information when required by law or when necessary to protect Twisted Hobbys, our customers, or others.
Twisted Hobbys does not sell personal information to third parties in exchange for money.
Promotional Emails
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link at the bottom of the email.
You may still receive necessary messages regarding your orders, account, shipments, warranty requests, or customer service inquiries.
Data Security and Retention
We use reasonable safeguards to protect personal information. However, no website or electronic storage system can be guaranteed to be completely secure.
We retain information only as long as reasonably necessary to process orders, provide support, maintain transaction records, comply with legal requirements, and prevent fraud.
Your Privacy Choices
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information we maintain about you.
To submit a request, email info@twistedhobbys.com with Privacy Request in the subject line. We may need to verify your identity before completing the request.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
Third Party Websites
Our website may contain links to manufacturers, videos, social media platforms, shipping carriers, and other third party websites. Twisted Hobbys is not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy when our website, services, or business practices change. Updates will be posted on this page with a revised date.
Contact Us
Questions regarding this Privacy Policy may be directed to:
Twisted Hobbys Inc.
Email: info@twistedhobbys.com